Privacy Policy

Octacreations is a software development company based at Plot No. 5-C, Lane No. 04, Sehar Commercial Area, Phase 7, DHA, Karachi, Pakistan. We are responsible for the personal information collected through octacreations.com.

We only collect what we need to reply to you and to deliver our services:

• Details you send through our contact forms: your name, email address, company or project name, the service you are interested in, your budget range and your message.
• Information you share by email, phone, WhatsApp or video call while we discuss or deliver a project.
• Basic technical data that our hosting provider records automatically, such as IP address, browser type and the pages requested, used to keep the website secure and working.

We do not knowingly collect information from children, and we do not ask for sensitive personal data such as health or financial account details through this website.

• To reply to your enquiry and send you a proposal or quote.
• To plan, deliver and support the projects you hire us for.
• To send invoices and keep the business records the law requires.
• To keep our website secure and to fix technical problems.

We do not sell your personal information, and we do not use it for unrelated marketing without your permission.

We share information only with service providers that help us run the business, and only as much as they need:

• Our email delivery provider (Resend), which sends form submissions to our team and a confirmation to you.
• Our website hosting provider, which stores and serves this website.
• Tools we use to manage projects, files, code and invoices during an engagement.

We may also disclose information if the law requires it, or to protect our rights in a dispute.

This website does not use advertising or tracking cookies. Our contact page shows an embedded Google Map; when you view it, Google may set its own cookies under the Google Privacy Policy. If we add analytics in future, we will update this policy first.

We keep enquiry messages for up to 24 months so we can follow up and refer back to earlier conversations. Project and billing records are kept for as long as the law requires. You can ask us to delete your enquiry at any time.

Information is stored with reputable providers that use encryption in transit, and access is limited to the people who need it to work with you. No system is completely secure, but we take reasonable steps to protect your data and will tell you promptly if a breach affects you.

You can ask us to show you the personal information we hold about you, correct it, delete it, or stop using it for a particular purpose. Email us and we will respond within 30 days.

We work with clients around the world, and some of our providers store data outside Pakistan. Where information moves between countries, we rely on providers that apply recognised safeguards.

We may update this policy from time to time. The date at the top shows when it last changed.