Terms of Service

These terms apply to your use of octacreations.com and to services provided by Octacreations. When we start a project, the signed proposal or statement of work sets out the scope, price and timeline. If it conflicts with these terms, the signed document takes priority.

You may browse and share this website for personal and business purposes. Please do not copy our content or designs for commercial use, attempt to disrupt the site, or submit false information through our forms. Content on this website is general information, not a binding offer.

Every project starts with a written proposal that describes the deliverables, milestones, fixed price and expected timeline. Work outside that scope is quoted separately and only starts once you approve it in writing.

• Fixed-price projects are invoiced in milestones, usually with a deposit before work begins.
• Invoices are due within 7 days unless your proposal says otherwise.
• Monthly services such as maintenance or marketing are billed in advance each month.
• We may pause work on overdue accounts after giving you written notice.

To keep the project on schedule, we need timely feedback, access to the accounts and content we ask for, and one person who can make decisions. Delays on either side move the timeline by the same amount.

Once the project is paid in full, you own the source code, designs and documentation we create for you. Third-party software, fonts, plugins and open-source libraries stay under their own licences. We may show the finished work in our portfolio unless you ask us not to in writing.

We keep your business information, data and ideas confidential and only use them to deliver your project. We are happy to sign a non-disclosure agreement before you share details.

Each project includes 30 days of post-launch support to fix defects in the work we delivered. This does not cover new features, changes made by others, or problems caused by third-party services. Ongoing support is available on a monthly plan.

We work carefully, but we cannot guarantee that software will be free of every error or that marketing will produce a particular result. Our total liability for any claim is limited to the amount you paid us for the work concerned, and we are not liable for indirect losses such as lost profits or data.

Either party may end a project with written notice. You pay for work completed up to that date, and we hand over everything produced so far. Refunds are covered in our Refund Policy.

These terms are governed by the laws of Pakistan, and disputes will be handled by the courts of Karachi. We will always try to resolve a disagreement through good-faith discussion first.

We may update these terms from time to time. The version in force when you sign a proposal applies to that project.